I have recently written article “How to Convert Huawei E3276 Hilink modem into normal Modem using firmware upgrade“. Today, I am writing another great article to repair Huawei E3276 dead modem using firmware upgrade process totally free. Recently, Huawei has launched normal modem as well as hilink modem, but model was same, and it created too much confusion between the users. As you can find the Huawei E3276 Normal modem as well as Huawei E3276 Huawei Hilink modem also in the market. There are too many firmwares are available over the internet as I have provided all types of E3276 firmware in this article.

huawei e3276 stc 4g lte modem
huawei e3276 stc 4g lte modem

Because of the confusion and little knowledge, various users formatted his normal modem with hilink modem (Normally, Hilink modem firmware starts from 22 and normal modem firmware starts from 21). After the updating of the Huawei Hilink modem firmware in Huawei E3276 normal modem , it stops working, also in firmware update it will successfully update your modem. One person posted in forum that he has got the success in flashing the dead E3276 modem with normal firmware and now his modem is working fine.

 

In the whole process of making dead Huawei E3276 modem into working condition, you need four files, which download link is provided at the end of the article.

 

How to Repair Huawei E3276 Dead Modem Using Firmware Upgrade Free :

 

  1. Download the all required files from the download link which is provided at the end of the article.
  2. Now install Hilink modem drivers into PC.
  3. Then run the firmware update of Huawei E303 Hilink modem, it will give you error.
  4. Now run the firmware update of E3276 modem.
  5. It will successfully update your Huawei E3276 dead modem.
  6. Now your modem is repaired successfully.
  7. Now install the latest Huawei mobile partner and create profile as per network provider sim.
  8. Now connect to internet and enjoy.

 

Download Firmware modem Huawei E303 HiLink

Download Huawei E3276 Modem Firmware Update

Download Huawei Hilink modem Drivers

Download latest Huawei Mobile Partner software free

278 COMMENTS

  1. thanks bro! now my modem is work fine but its own dashboard software is still corrupted, when click on software drive partition then a pop up apear which say that “window can’t access this disk, the disk may be corrupt”…….. please help me, i’m waiting for your replay

  2. i have installed first firmware on hilink and dongle is dead… i can see cd rom with mobile partner but still the firmware is still hilink… and when i insert modem it detect ndis driver… but dont detect other drivers like interface and other drivers. when i try installing firmware of hilink or non hilink it dont detect drivers…when i remove hilink drivers then i m able to see the mobile partner cd drive but when i install hilink drivers then cd drive is not able to see… any idea how to fix this… modem is huawei e3276s-920 non hilink… but i was using as hilink…..

  3. Hi.. when i try to installing the e303 firmware, its ask me for password. what is the password or maybe the flash code?? i’ll be waiting for response..

    *FAST UPDATE*
    Now my modem is working fine once again.. but still, i can’t access the default dashboard(same like “Aj” below). my problem is i have proxifier running and when i kill it, the hilink driver is begin to install (how foolish i am)..

    Many Thanks.. i’ll pray something good for you..

  4. Hi KUMAR ,
    my modem had software HiLink , I decided to change it to a normal
    so just update the dashboard and not the firmware , now my modem does not
    connect to internet but if you install and detects their drivers ( windows
    mobile -based Internet sharing device) , I want to update or change to normal firmware i have error ( Error Code10 , find port failed ) , does
    not detect the port …. the same way when I want to install the software o dashboard HiLink …….. Might help me how to solve this problemaa .. ??

    • You have made a big mistake, Hi-link and normal modems are two different types.
      Check in computer management and if any Huawei ports are showing in yellow colour then install the drivers properly, then try.

  5. I know it, i have made a big mistake, but I would like to fix it and I think there must be some way to fix it. in the device manager don´t have any ports huawei and no yellow showing a lack of driver . when i plug modem to usb port don`t showing no other USB or COM port, only windows mobile-based internet sharing device. modem green light blinking, if i put provider card into modem, light start green blinking to blue (UMTS and LTE signal is found).
    thanks kumar….if you get me some other advice I`ll be very gratefull you, but I’ll continue looking for more info to solve this problem.

  6. Thanks for the quick respone, i-m trying to make E3276 as USB modem and disable hilink, is it possible right , even when the drivers are for E303? do you have another tutorial for this modem? Thanks in advance.

    Best.

  7. Hi i ordered a Huawei E3276 – 920

    I thought 4G LTE dongle = 4G LTE dongle but there is much difference.

    So is my Huawei dongle E3276s-920: to use for LTE TDD 2300 MHz 2600 MHz band.

    T-Mobile is working here with 1800/2200 MHz. Is there a possibility him via another firmware to get working.

  8. Hi how can i Flash a E3276 – 920 compatible lower 4G band T-Mobile NL 800 Mhz, to 1800 Mhz.

    Is there a opportunity to Flash it?

    I like find more information about it.

  9. please i think i bricked E3531 modem cos its only showing the green light,and its not also detected by my windows 7 pc, pls how do i fix it

  10. hey,

    why cannot i connect to 3g network from my STC-E3276s-920. It only connects to 2G networks, i tried from another huawei modem and it worked fine.. Please help me :'(

  11. thanksssss a lottttttttt kamlesh now my data card is OK.
    e3276 s920 corrupted by hlink firmware updation.now i want customized firmware for it.will you please post this for me.
    thanks again

  12. Hi ! I tried to update my Huawei e303 s2 modem with a firmware version starting with 22 ( though the modem is supposed to be hilink but it’s original firmware started with 21) and the update failed. Now the modem doesn’t get any SIM connection. I can’t update it with it’s original firmware because it says “ERROR-10: Find port failed”. Can you help me repair it.

  13. Hello Kamlesh Kumar. Please help. I ordered Huawei 3276s-150 USB modem (4G optus), however after plugging it to windows a small pop-up will appear in the bottom right corner that device can’t be recognized. In device manager it is like unknown device. I tried to upgrade firmaware by downloading another one, however I am getting error 10 – port failed. Please help me, I will support you by donating you if you will help me to fix this. Thank you.

  14. I have 3276s-920 problem when using front port it doesn`t work but back port it work but only few minutes after that mobile broadband connection empty some times redial and there was a hardware failure in the modem would you help. Thank you

  15. dear kamlesh my huawei e3276s-920 is not dedecting drivers now not showinmg port too.only firmware shows by time to time otherwise firmware also not shows.so i cannot able to update.please help me how to repair.

  16. dear kamlesh i got my datacard dead in process to firmware update.this time i update with elista(hilink to normal) and got sucessfully update but after this no port shown in any computer i tried.Only software shown no drivers dedected by O/Sys and i can install only software but no port shown so i can not dedect any network or can not update it further.so please tell me how i can enable it”s port and make it workable.
    datacard:e3276s-920

  17. without port dedection it is not possible to update any firmware the main problem is the port is not dedected although it shows software and installed it correctly/.

  18. this command also not activate port.it shows error 102 net::connection_refused.now it seems that my datacard will no more please help me dear.

  19. Dear Kamlesh,

    hope my mail finds you well.

    I have one Huawei E3276 Modem, i had to enable the Diag Port using the Dc-Unlocker; but i inserted the below command by Mistake : “AT^SETPORT=”A1,A2;1,2,3,5,A,10,12,13,14,16,A1,A2” which disabled all Modem Ports 🙁

    i tried your link to fix my issue “https://unlock4modem.in/repair-huawei-e3276-dead-modem-using-firmware-upgrade-free/ “; but it didn’t work to enable the disabled ports.

    the problem that i don’t have the AT Command Port to Enable the Ports again, i tried everything of Flashing the Original Firmware for Normal Not Hilink E3276 Modem and Also, The Original E3276 for Hilink Modem, Different Modems FW and all with the same Error that the No Ports had been Detected.

  20. Dears

    I have one Huawei E3276 Modem, i had to enable the Diag Port using the Dc-Unlocker; but i inserted the below command by Mistake : “AT^SETPORT=”A1,A2;1,2,3,5,A,10,12,13,14,16,A1,A2” which disabled all Modem Ports 🙁

    i tried your link to fix my issue “https://unlock4modem.in/repair-huawei-e3276-dead-modem-using-firmware-upgrade-free/ “; but it didn’t work to enable the disabled ports.

    the problem that i don’t have the AT Command Port to Enable the Ports again, i tried everything of Flashing the Original Firmware for Normal Not Hilink E3276 Modem and Also, The Original E3276 for Hilink Modem, Different Modems FW and all with the same Error that the No Ports had been Detected.

    Please, try to help me to fix this issue and i will donate with a good amount once fixing my case.

    Thanks a lot.

  21. hi, thx for the great article.
    I have a dead huawei pocket wifi model E585-82u, its gone dead when I was trying to update the firmware. but an error happened then now is just freezing on three logo. now, when I connect to pc it shows unknown device. is there any way to repair it without J-tag device?
    hope, you help me with this.
    my regards.

  22. Hello, i try to step

    Then run the firmware update of Huawei E303 Hilink modem, it will give you error. but what is the password ? can you help me ?

  23. hello kamlesh wholeheartedly appreciate that you helped me get my device

    when installing the HiLink gives me an error and asks me password

    could you help me please??

    device: E3276
    IMEI: 863781016285190

  24. Hey, Kamlesh

    I stumbled upon the internet trying to find a way to resurrect my E303C. Yeah, I know that’s about E3276, but there’s quite a lot in common betwixt these devices, you know… My problem is: like others here, my modem connects only as CD-ROM mode on Windows, and as Hilink mode on Linux.

    Well, it worked well before I tried to flash that, uh, 21.x version (but it already had 21.x, anyway). The update wizard failed, giving me error 16. It disconnected and reconnected as CD-ROM to never get back to serial mode. In Linux, I can access “switchProjectMode”. It gives a blank page, as expected, but won’t do anything. It stays connected as Hilink CDC device no matter what.

    I’ve already tried with usb modeswitch and everything I could get from Google. But it stays as it is. Is it bricked? There’s a green light blinking every 3s.

  25. Hi Kamlesh, I tried your steps, but after all my modem E3276s-920 is still not recognize (no COM port). Is kind of working, just in Edge, but without the Partner Software. Is possible force a recovery?

      • I’m stock with E3276s-150_21.263.30.02.103, but i tried with many version with the same result: E3276S-150 Update 21.491.05.00.00 (Universal) | E3276s-920 21.260.03.00.00 (normal)

        • You want to say at present in your device firmware version E3276s-150_21.263.30.02.103 is installed, which is from Switzerland swisscom. Any idea what was the firmware version you had installed by default.

          • I’ve no idea 🙁 , but I’m from Peru. I’m wondering if is possible to force a recovery without a COM port detected? Because if it was possible to update to a Switzerland version maybe is possible to update to another version right?

                    • I discoverd something strange, when I update the modem with E3276s-150_21.263.30.02.103 the conmputer detect 2 new COM ports (3G application interface and UI), but when the update is finish those ports disappear.

                    • When it was updating with Switzerland version I can recopile this:

                      DC – Unlocker 2 Client 1.00.1277

                      Detecting modem :

                      selection :

                      manufacturer – Huawei modems

                      model – Auto detect (recommended)

                      Found Applications port COM5

                      Found Diagnostics port COM4

                      Found modem : E3276

                      Model : Huawei E3276

                      IMEI : 867497010008068

                      Serial NR. : D5WBYB9311500004

                      Firmware : 21.263.30.02.103

                      Compile date / time : May 15 2013 18:22:38

                      Hardware ver. : CH2E3276SM

                      Dashboard version : UTPS23.009.05.00.1111_MAC23.009.05.00.1111

                      Chipset : Qualcomm

                      Voice feature : disabled

                      SIM Lock status : unlocked

                      Wrong codes entered : 10 (unlock attempts left : 0)

  26. Hey, i got a similar problem to a couple of guys. When i insert my flash code in the E303 hlink installation, i get an error, saying its the wrong password… What’s with the Zip file (NiRav) where can i find it?

  27. I got a problem after updating firmware
    It says “error code 10, find port failed”
    Pleaae help me fix this problem 🙂

  28. dear kamlesh
    now i got success to enable com port of my bricked e3276s-920 datacard. but firmware updation still not possible.it stops with the error 12 “get device information failed”.
    please help me to sort out this problem.

  29. dear kamlesh
    now i got success to enble com port of my datacard e3276s-920 but still firmware updation not possible it stops wuth the error 12 “get device information failed”
    please help me.

  30. dear sir
    my datacard e32176s-920 is bricked during firmware updation and not showing ports now i edit inf file and it is showing “Huawei mobile connect 3G PC UI interface(com3) under com and ports
    but still it is not update firmware successfully it stops with the error code 12 saying “get device information failed”
    please give me any idea to correct this

  31. dear sir
    my datacard e32176s-920 is bricked during firmware updation and not showing ports now i edit inf file and it is showing “Huawei mobile connect 3G PC UI interface(com3) under com and ports
    but still it is not update firmware successfully it stops with the error code 12 saying “get device information failed”
    please give me any idea to correct this

  32. com ports are working fine as my other datacard is workung properly.when i checked in devicemodemhuawei mobile 3G modempropertiesportquery modem
    it fails the test

  33. Dear KK
    i have edit ewser2k.inf file to detect com ports by adding USB\VID_12D1&PID_14DB&REV_0102
    then i add legacy hardware and give the address of this said file.
    now com ports are shown correctly but at the time of firmware update it shows error 12 get device inf failed.

  34. Hi, I flashed 9 befor but this is the first with error at the end of flashing. I have done it right, and the Firmwaresoftware is OK.
    So now there is no CD in Explorer and no Modem in Device Manager.
    Led flashes green-so its not dead at all.
    I tryed to deinstall the USB Driver and install the WebManager from Explorer to get the connection, but it dont work.

  35. My e3276 suddenly dead, the green led light also disappears,
    I first try your method in here,
    after try update with FW e3276, it can’t gather info (error).

    What should I Do?

    My previous FW is 21.436.03.00.00

  36. Please help me my modem dead after upgrade firmware, only detect port with no drivers.
    i can’t downgrade to default firmware it stops with the error code 12 saying “get device information failed”
    How to install drivers? because my modem not auto installing drivers anymore.

    Model : e3276-s920
    Default Firmware : 21.260.05.00.76

    Sorry bad english-_-

  37. Please help me, my modem dead after upgrade firmware, only detect port with no driver.
    i already try downgrade to default version but it stops with the error 12 “get device information failed”.
    i think it’s because no driver, my modem not installing driver automatically after plug to usb.
    please help me fix this problem.

    Model : e3276-920

    Sorry bad english-_-

  38. After the stupidity of installing a hilink firmware on my E3276s-920 wich i couldnt reverse because wouldnt connect to the internet i couldnt access the gateway the ip was there but no webpage so i couldnt enable the com ports to revert the firmware to normal this worked fine for me the hilink firmware installed the missing com ports with an error then i just installed the correct firmware and im back in business still trying to figure out the best mobile partner for this dongle

    Cheers

  39. Hey, I have e3276s-920 and i update to firmware 21.436.03.00.00 but in cd drive its corrupt, and then i upgrade to new mobile partner 23.009.09.00.998 but No Signal, And then i uninstall mobile partner and i cannot recive any signal, and i follow your tutorial i have finished install hiling driver, and i want to next step install firm ware e303 but, its only say Error code 10, FInd Port Failed, i read in your comment, i not activate internet, not open webgui or anithing , please help me, thanks

    • You have installed firmware 21.436.03.00.00, which requires Huawei mobile partner to communicate with PC. First install the Huawei mobile partner in your computer, then again flash the firmware with any another.

  40. hi can u upload dc unlock er with huawei E5372 …

    all applications , dashboards and other thing does not work !! ( error 10)

    but global dashboard says error 12 get device information field !

    its seems that dc unlocker is the only way but its need password and name ( not free) ..

    email me if you got anything thx

  41. HI,my modem is huawei E3276s-920 imei 867497010133411 last week not detected as modem because i updated wrong firmware,only detect as cd drive,when i click it windows says ‘the disk maybe corrupt’.then i try to flash with E330 Hilink modem than flash with E3276 firmware update as your tutorial above.now modem is detected i can use it,everythings fine.but when i go to windows exploler/cd drive windows still says ‘the disk maybe corrupted”.now my modem firware is E3276s-150_21.263.30.02.103 and use mobile partner 23.001.07.22.910.i try to install firmware E3276s-920_22.250.04.00.00 asking for password.what must i do to make my modem normally?thank you for your help.regards

  42. Hello, can you help me please?
    I’m follow this step, finally it’s work, but i can’t connected my device with dashboard (mobile partner), can’t you help me? T_T
    because device is not found in mobile partner T_T

  43. Hi , Please Help me..
    I Have a Huawei E3276 dongle after the firmware upgrade it’s only detect as a ethernet connection only (Devise name :- remote NDIS based internet sharing device#2). deduct dc unlocker software. how can i fix this?

    Here is the information about my dongle :-
    selection :
    manufacturer – Huawei modems
    model – Auto detect (recommended)
    Found Applications port COM9

    Model : E3276s-920
    Found modem : E3276
    Model : Huawei E3276
    IMEI : 867497010119774
    Serial NR. : D5WBYB9331900735
    Firmware : 22.262.03.00.00
    Compile date / time : Jan 24 2013 17:59:51
    Hardware ver. : CH2E3276SM
    Dashboard version : UTPS23.009.09.00.76_MAC23.009.09.03.76
    SIM Lock status : unlocked
    Wrong codes entered : 10 (unlock attempts left : 0)

    Here is the link for the firmware i flash :-Huawei_E3276_Firmware_22.262.03.00.00.7z

    Please Help me…
    Thanks…

  44. hello sir,please help me..
    how to repair my huawei e585 it totally dead ,even I can’t charge my battery it’s no light/LED turn on..what’s the problem? should I install a firmware or what? please help me sir

  45. Sir, i successful install firmware update on step 3…but com port not detected and dashboard not showing?

    Help me sir…sorry bad English…

  46. Hello admin, my IMEI 867497010566644 (Huawei E3276s-920) when i want to instal E303HiLink it was req a password 🙁

  47. I have tried all methods, no use. My device is detected on the PC, Drivers are installed correctly. No blinking lights anymore, but detected by PC. all the drivers are perfect. firmware finds the port and stops by “error 12, get device information failed”. I have refered your material and accidentally flashed hi-link, where my dongle is not hilink. Please help on this. It would a great help, if your get back my dongle to live.

    Thank you.
    hazly.

  48. I have done quite opposite,

    I have updated Highlink 22.xxx.xxx version of E3276s- 920 by a Normal 21.xxx.xx version firmware. it was unsuccessful And now it is bricked. Only Dashboard is available, partially functional NDIS network device is available. Could not update after that.

    Please help.

  49. I try downgrade from : 21.491.05.00.00 (modem not see NETWORK) to other lowest version (E3276s_Update_21.436.03.00.00; 21.192.03.00.00 … and the other) but always :
    Error: 16 Failed to switch the download mode ; any ideas E3276 normal – not HILINK?

    Found modem : E3276
    Model : Huawei E3276
    IMEI :
    863781012741881
    Serial NR. : A2F5TC9312500234
    Firmware :
    Compile date / time : Jan 21 2015 17:26:59
    Hardware ver. : CH1E3276SM
    Dashboard version : 00.000.00.000.00
    SIM Lock status : unlocked

  50. Hello,

    I have Huwaei Mobile Wifi device- IEMI-866079020222839 and Model: E5573e-606.
    the device was locked with Airtel so i asked one shop person to unlock it but after many tries he was says he is not able to write the dashboard so i took my device back. now when i search for the unlock solution i got many solution. when i started i got one you tube video to unlock and this link for all download “http://ishtiyaq.com/d/UnlockAirtel4G/” , when i checked my device its not getting on and no lights are blink. when i started with step one, first i got Error code 10, i took help from google and resolved it… then i am now getting “ERROR CODE 12-Getting Device information error” please try to help me out… now i am blaming myself that i took my device to that man. please help me.

    Please let me know if you need more details.

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